Environment

We believe that corporate social responsibility is an integral part of our operations. We are committed to offering ethically purchased and responsibly produced products of the highest quality, and serving quality coffee that is responsibly grown and ethically traded. We facilitate UTZ and Rainforest certification for our major coffee supplier's estates. The UTZ Code of Conduct is a recognized global ‘decency’ standard for coffee and production criteria for socially and environmentally appropriate growing practices and efficient farm management techniques. The Rainforest Alliance works to conserve biodiversity and improve livelihoods by promoting and evaluating the implementation of the most globally respected sustainability standards in a variety of fields which are designed to generate ecological, social and economic benefits.

Waste Management

We work hard at ensuring that what is discarded is as efficiently managed as what goes into our products. Our waste management efforts ensure that coffee by-products, husk, and wood dust are used to provide energy or act as raw material for other industries. Our lamination paper and stickers are provided to government schools for book-binding. All electronic waste is responsibly disposed.

Training

We work through a unique partnership model wherein we have established strategic partnerships with various training bodies, non-governmental organizations, and government and leverage our relationship to provide skill training and employability to the under privileged. In states like Jammu and Kashmir and Orissa, we have provided self-improvement and vocational training to youth.

Differently-abled Employment

Coffee Day Global has also tied up with NGO’s such as “Enable India” to work out avenues to employ more number of differently-abled people with us. Over 150 speech and hearing impaired people are employed at our cafés, popularly called as “silent brew masters”.

Education

Our social transformation initiatives are led by SVGH Vocational Training College (VTC) at Chikmagalur and are fully funded by our Promoter. VTC seeks to promote education to economically underprivileged rural youth and supporting them to be independent, responsible and adaptable to urban environment. VTC has trained over 2,500 students, many of whom have since joined our Group companies, including Coffee Day Global's outlets across the country. The entire expenses of the course which includes imparting education, providing food and accommodation, uniforms and transport facilities is borne by VTC.

Relief For Calamities

 

Heritage Site Adoption

 

Certification

A declaration that the product complies with the essential requirements of the relevant European health, safety and environmental protection legislations.

Quality Management Systems Certification, ISO 9001:2008

For Design, Development, Production (Assembly) of Coffee and Beverage Vending Machines Assembly Unit (B2C Plant).

RoHS Certification: Restriction of Hazardous Substances Directive 2002/95/EC

A directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment has been tested and certified for our Coffee Vending Machines.

Halal Certification for all coffees processed in our Coffee Roasting Unit

A global business gateway to the largest consumer market of halal-certified products in Southeast and West Asia—halal certification is based on an audit in accordance to Shariah (Islamic) Board Guidelines and Malaysian Standard.

Sustainable Supply Chain – UTZ Certification

The UTZ Code of Conduct is a recognized global ‘decency’ standard for coffee and production criteria for socially and environmentally appropriate growing practices and efficient farm management. Being the very first Indian coffee farm to be UTZ certified in 2003, we have got on board a few of our major coffee suppliers into the certification programme as well.

Rainforest Alliance Certification

The Rainforest Alliance works to conserve biodiversity and improve livelihoods by promoting and evaluating the implementation of the most globally respected sustainability standards in a variety of fields, which are designed to generate ecological, social and economic benefits.

Food Safety Management Systems Certification for Roasting Unit - ISO 22000:2005 and BRC Issue-6 certifications for processing and packaging of roasted coffee beans and powder.

Food Safety Management Systems Certification for CCD (PAN India) – ISO 22000:2005 certification for Handling, Preparing and Serving Food and Beverages in Cafés.